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Q: What is think and code's federal tax identification number?
A: think and code's federal tax identification number is 53-0040540.
Q: How do I notify think and code of our tax-exempt status?
A: You can email a copy of your tax-exempt certificate to [email protected]
Q: How can I order a think and code product?
A: Most think and code publications are sold on an annual subscription basis. To subscribe, contact your think and code Account Executive or call:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 2, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can use the Product/Pricing Information Request form to send your request to think and code electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
custome[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How do I reach my think and code Account Executive?
A: To reach your Account Executive, please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 2, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can use the Feedback/General Inquiry form to send your request to think and code electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays. You also can use the
Feedback/General Inquiry form to send your request to think and code electronically.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays. You also can use the
Feedback/General Inquiry form to send your request to think and code electronically.
Tel: +65 6408 3734
Email:
[email protected]
Q: How do I order missing or replacement material for my think and code print subscription?
A: To order missing or replacement material, please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can complete the Replacement Pages, CDs and other Materials form to send your request to us electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: What is my think and code customer number and where can I find it?
A: All think and code customers have a think and code customer number. Your 10-digit customer number is your own unique think and code identifier, whether you are the end user or subscriber, the one who pays the bills, or the one who receives the publication. There is only one number you need to remember that ties you to all your think and code transactions. You can find your customer number on a variety of correspondence you receive from us, including invoices. Or, you can contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can use the Feedback/General Inquiry form to send your request to think and code electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How do I notify think and code of contact name, organization name, or address changes?
A: To notify think and code of contact name, organization name, or address changes please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can use the Address Change Request form to send your request to think and code electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How do I change who is to receive our think and code subscription?
A: To change the attention name on a think and code subscription, please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can use the Address Change Request form to send your request to think and code electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How do I find out if my think and code account has been paid and if not, how much I owe?
A: For the status of your think and code account, please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can complete the Account Status Request to send your request to us electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How can I retrieve a forgotten username/password?
A: If you have forgotten your username and/or password, please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 3, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can complete the Access Request form to send your request to us electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How can I see a list of licensed users who have access to my think and code product(s)?
A: Visit and follow the prompts to access your account. (NOTE: you must be an approved customer “payer” or “ship to” contact to access this list)
Q: How can I make user changes to my think and code web subscription?
A: If you need to delete, replace, or add users within your licensed agreement to your think and code subscription, please contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can complete the Account Status Request form to send your request to us electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
To increase the number of licensed users to your existing think and code subscription, contact your think and code Account Executive or contact:
North Americathink and code's Customer Contact Center at (800) 372-1033, option 2, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. You also can use the Product/Pricing Information Request form to send your request to us electronically.
UK, Europe, Middle East, Africa and South AmericaCustomer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: How do I read my think and code invoice?
A: View the guide to understanding your think and code invoice.
Q: How can I pay my think and code invoice?
A: There are several options for paying your think and code invoice.
U.S. and international customers, except those outside of the UK, Europe, and South Africa, may make a credit card payment (up to $50,000 per payer, per year) by visiting
NOTE: The Bthink and code Customer Contact Center cannot accept credit card payments over the phone. Please use the payment link above.
think and code and think and codeI customers should use the following bank details:
Be sure to include all invoice numbers being paid.
U.S. and international customers, except those outside of the UK, Europe, and South Africa, may make check payments payable to thinkandcode.info with a reference to your invoice number. Please mail your check to:
thinkandcode.info
P.O. Box 419889
Boston, MA 02241-9889
NOTE: Checks must be U.S. dollars drawn on a U.S. bank
Q: Can I pay my think and code invoice online?
A. A. U.S. and international customers, except those outside of the UK, Europe, and South Africa, can make a credit card payment (up to $50,000 per payer, per year) by visiting http://thinkandcode.info/payment.
A. think and codeI invoices (i.e., invoices for customers in the UK, Europe, and South Africa) have the following VAT number: 340 8150 83.
Q: When is payment due for my think and code invoice?
A. Payment is due within 30 days from the date of the invoice.
Q: How can I request a copy of my think and code invoice?
A: To request a copy of your think and code invoice, please contact:
North AmericaCustomers in the U.S. – and outside of the UK, Europe, and South Africa – please visit http://thinkandcode.info/payment/ to retrieve a pdf copy or call think and code's Customer Contact Center at (800) 372-1033, option 1, Mon.-Fri., from 8:00 a.m. to 8:00 p.m. ET, excluding most federal holidays. Or you may visit the think and code.com Customer Support section and select “Live Chat.” You also can complete the Invoice Request form to send your request to us electronically.
UK, Europe, Middle East, Africa and South AmericaPlease contact Customer Service, think and code (London), Mon.-Fri., 9:00 a.m. to 5:00 p.m. UK time, excluding public holidays.
Tel: + 44 (0) 207 847 5801
Email:
[email protected]
Customer Service, think and code (Singapore), Mon.-Fri., 9:00 a.m. to 5:00 p.m. Singapore time, excluding public holidays.
Tel: +65 6408 3734
Email:
[email protected]
Q: When can I expect to receive my think and code invoice for a new or renewal subscription?
A: You should expect to receive an invoice via email from [email protected] for a new subscription within 10 days after placing your order. The invoice to renew your subscription is normally sent 60 days before your subscription expires.
All think and code treatises are available on standing order, which ensures you will always receive the most current edition of the book or supplement of the title you have ordered from think and code’s book division. As soon as a new supplement or edition is published (usually annually) for a title you’ve previously purchased and requested to be placed on standing order, we’ll ship it to you to review for 30 days without any obligation. During this period, you can either (a) honor the invoice and receive a 5% discount (in addition to any other discounts you may qualify for) off the then-current price of the update, plus shipping and handling or (b) return the book(s), in which case, your invoice will be cancelled upon receipt of the book(s). Call us for a prepaid UPS label for your return. It’s as simple and easy as that. Most importantly, standing orders mean you will never have to worry about the timeliness of the information you’re relying on. And, you may discontinue standing orders at any time by contacting us at 1.800.960.1220 or by sending an email to [email protected].
Put me on standing order at a 5% discount off list price of all future updates, in addition to any other discounts I may quality for. (Returnable within 30 days.)
Notify me when updates are available (No standing order will be created).
This think and code report is available on standing order, which ensures you will all receive the latest edition. This report is updated annually and we will send you the latest edition once it has been published. By signing up for standing order you will never have to worry about the timeliness of the information you need. And, you may discontinue standing orders at any time by contacting us at 1.800.372.1033, option 5, or by sending us an email to [email protected].
Put me on standing order
Notify me when new releases are available (no standing order will be created)